Giselle 16cm QUEEN Mattress Medium Firm
Not satisfied? Return it within 14 days for a full product refund. Return shipping applies for change-of-mind returns. View policy
Experience firm, supportive sleep with the comfort most Australians prefer. The Giselle Glay Series delivers excellent pressure relief and lasting durability through its robust Bonnell spring core and premium foam layers, while resisting dust mites and mould for a cleaner sleep environment.
- Bonnell spring core with 6-turn coil system for stable support
- High-density foam layers for pressure redistribution
- Soft quilted top layer for comfort
- Medium-firm firmness level
- Hypo-allergenic and dust mite resistant
- Mould resistant treatment
- Enhanced ventilation for airflow
- Premium knitted fabric cover
Size: Queen
Firmness: Medium firm (6.0)
Wire thickness: 2.25mm
Dimensions: 203cm x 153cm x 16cm
Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking.
Assembly Required: No
Please Note: The item comes in 1 Package
Package Content
Giselle Bedding Glay Series Bonnell Spring Mattress x 1
Plastic cutter x 1
This product comes with 5 years warranty
Shipping Restriction Notice
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
📦 Shipping & Delivery
Free Standard Shipping on all orders across Australia.
Orders are dispatched within 1–3 business days of payment confirmation. You will receive a tracking email once dispatched.
Standard delivery: 3–7 business days (metro). Regional/WA/NT may take slightly longer.
Express delivery options are available at checkout.
🔁 Returns & Refunds
We offer 14-day returns on all items.
To be eligible, items must be returned in original, unused condition with all original packaging.
To start a return: email hello@myhappygift.com.au with your order number.
Refunds are processed within 5–10 business days of receiving the returned item.
🛡️ Warranty
All products include a 12-month manufacturer's warranty.
Covers manufacturing defects and faults under normal use conditions.
Does not cover accidental damage, misuse, or normal wear and tear.
To make a warranty claim, email hello@myhappygift.com.au with your order number and photos of the fault.
❓ FAQs
How long does delivery take?
Orders dispatch in 1–3 business days. Standard delivery 3–7 business days.
Do you ship to all Australian states?
Yes, we ship Australia wide including WA, NT, and all regional areas.
How do I track my order?
A tracking link is emailed once your order is dispatched.
How do I contact support?
Email hello@myhappygift.com.au or call (03) 9961 6069.
Mon–Sat, 9:00 AM – 10:00 PM AEST. We respond within 24 hours.
Are your products covered by warranty?
Yes, every product includes a 12-month manufacturer's warranty.
Curated for Quality
Every product hand-selected to meet our quality standards before it reaches your home
Fast Australian Dispatch
Orders dispatched within 1–3 business days from our Australian warehouses
Responsive Local Support
Australian-based team available Mon–Sat, 9am–10pm AEST. Reply within 24 hours
Backed by Warranty
Every product includes a 12-month manufacturer's warranty — shop with confidence
