Terms of service

Terms of Service

Last updated: May 2026

Please read these Terms of Service carefully before using the MyHappyGift website or placing an order. By accessing our website or purchasing from us, you agree to be bound by these terms.

1. About Us

MyHappyGift (ABN 20 532 530 851) is an Australian online retailer operating at myhappygift.com.au. Our registered address is 202/168 Pascoe Vale Road, Moonee Ponds VIC 3039.

2. Eligibility

You must be at least 18 years of age to place an order on our website. By placing an order, you confirm that you are 18 or over and are legally capable of entering into a binding contract.

3. Products and Pricing

  • All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
  • Product descriptions, images, and prices are subject to change without notice.
  • We reserve the right to correct pricing errors. If an item is mispriced, we will contact you before processing your order.
  • Images are for illustrative purposes only. Actual product colours and dimensions may vary slightly.

4. Orders and Payment

  • Placing an order constitutes an offer to purchase. A binding contract is formed when we send you an order confirmation email.
  • We reserve the right to cancel any order for any reason, including stock unavailability or suspected fraud. You will be notified and fully refunded if we cancel your order.
  • Payment must be made in full at the time of order. We accept major credit cards, PayPal, and other payment methods as displayed at checkout.
  • All transactions are processed securely by our third-party payment providers.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details on dispatch times, delivery estimates, and carrier information.

6. Returns and Refunds

Please refer to our Return & Refund Policy for full details. Your statutory rights under Australian Consumer Law are not affected by these terms.

7. Warranty

All products sold by MyHappyGift include a 12-month manufacturer's warranty covering defects in materials and workmanship under normal use. The warranty does not cover:

  • Accidental damage or misuse
  • Normal wear and tear
  • Damage caused by failure to follow product instructions
  • Modifications or unauthorised repairs

To make a warranty claim, contact us at hello@myhappygift.com.au with your order number and evidence of the fault.

8. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Nothing in these Terms limits your rights under the Australian Consumer Law.

9. Limitation of Liability

To the extent permitted by law, MyHappyGift's liability to you for any loss or damage arising from or in connection with your purchase is limited to the purchase price of the relevant product. We are not liable for indirect, incidental, special, or consequential damages.

10. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of MyHappyGift or its suppliers and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.

11. Website Use

You agree to use our website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to our systems
  • Use our website to transmit harmful, fraudulent, or unlawful content
  • Interfere with the proper functioning of our website

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Changes to These Terms

We may update these Terms of Service at any time. The updated terms will be posted on this page. Continued use of our website following any changes constitutes your acceptance of the new terms.

14. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.

15. Contact Us

MyHappyGift
202/168 Pascoe Vale Road, Moonee Ponds VIC 3039
Email: hello@myhappygift.com.au
Phone: (03) 9961 6069