BedStory QUEEN 30cm Hybrid Mattress Cooling Gel Memory Foam
Not satisfied? Return it within 14 days for a full product refund. Return shipping applies for change-of-mind returns. View policy
Sleep cooler and more comfortably with gel-infused memory foam that contours to your body while actively dissipating heat, plus individually wrapped pocket coils that eliminate motion transfer so you and your partner rest undisturbed. The medium-firm support cushions pressure points on hips and shoulders while maintaining proper spinal alignment, making it ideal for side sleepers and those seeking relief from back pain.
- 30cm hybrid construction combining gel memory foam and pocket coil core
- Cooling gel memory foam with active heat dissipation technology
- Hundreds of individually wrapped pocket coils providing zoned support to 7 key areas
- Motion isolation reduces partner disturbance
- Soft, breathable knit cover with moisture-wicking properties
- Medium-firm feel suits side sleepers and back support needs
- CertiPUR-US and OEKO-TEX certified, fiberglass-free
- Compressed roll delivery in compact box for easy setup
- 5-year warranty
Specification
Type: GEL MEMORY FOAM HYBRID MATTRESS
Construction Type: Pocket Coil, 1.9/2.15mm
Top Style: Euro Top
Layers Qty: 4 (includes Latex Layer)
Zone: 5
Cover: Knit Stretch Polyester
Mattress Feel: Medium Firm
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Package Content
BedStory Mattress x 1
Shipping Restriction Notice
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
📦 Shipping & Delivery
Free Standard Shipping on all orders across Australia.
Orders are dispatched within 1–3 business days of payment confirmation. You will receive a tracking email once dispatched.
Standard delivery: 3–7 business days (metro). Regional/WA/NT may take slightly longer.
Express delivery options are available at checkout.
🔁 Returns & Refunds
We offer 14-day returns on all items.
To be eligible, items must be returned in original, unused condition with all original packaging.
To start a return: email hello@myhappygift.com.au with your order number.
Refunds are processed within 5–10 business days of receiving the returned item.
🛡️ Warranty
All products include a 12-month manufacturer's warranty.
Covers manufacturing defects and faults under normal use conditions.
Does not cover accidental damage, misuse, or normal wear and tear.
To make a warranty claim, email hello@myhappygift.com.au with your order number and photos of the fault.
❓ FAQs
How long does delivery take?
Orders dispatch in 1–3 business days. Standard delivery 3–7 business days.
Do you ship to all Australian states?
Yes, we ship Australia wide including WA, NT, and all regional areas.
How do I track my order?
A tracking link is emailed once your order is dispatched.
How do I contact support?
Email hello@myhappygift.com.au or call (03) 9961 6069.
Mon–Sat, 9:00 AM – 10:00 PM AEST. We respond within 24 hours.
Are your products covered by warranty?
Yes, every product includes a 12-month manufacturer's warranty.
Curated for Quality
Every product hand-selected to meet our quality standards before it reaches your home
Fast Australian Dispatch
Orders dispatched within 1–3 business days from our Australian warehouses
Responsive Local Support
Australian-based team available Mon–Sat, 9am–10pm AEST. Reply within 24 hours
Backed by Warranty
Every product includes a 12-month manufacturer's warranty — shop with confidence
